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Frequently Asked Questions
Everything you need to know about WaveOrder.
No! WaveOrder works with your regular WhatsApp or WhatsApp Business app. Orders come directly to your existing number without any API setup, verification, or per-message fees.
Customers browse your online catalog, select items, and click 'Order via WhatsApp'. This opens WhatsApp with a pre-formatted order message ready to send to you. Simple and familiar for everyone.
Absolutely! WaveOrder is perfect as a link-in-bio store. Share your catalog link in your Instagram bio, stories, or posts. Followers can browse your products and order directly through WhatsApp.
You can accept cash on delivery, bank transfers, or integrate with payment gateways like Stripe and PayPal. You handle payments directly with your customers — we don't take any cut.
Most businesses have their catalog live within 5 minutes. Just sign up, add your products (manually or via CSV import), connect your WhatsApp number, and share your link. No technical knowledge required.
Yes! Pro and Business plans support multiple catalogs. Create separate catalogs for different locations, brands, or product lines — each with its own link and settings.